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Sysco Mgr, Carrier Development in Bellaire, Texas


US6469 Sysco Payroll, Division of Sysco Resources Services, LLC

Zip Code:


Minimum Level of Education:

Bachelor’s Degree

Minimum Years of Experience:

5 Years

Employment Type:

Full Time

Travel Percentage:


Position Summary

Reporting to the Sr. Manager, Carrier Development, the Carrier Development Manager is an individual contributor who will serve as a key change agent and/or resource to help drive the following: continuous process improvements, carrier performance and service level enhancements, and carrier relationship management. This associate will support key business projects that ensure carrier capacity is secured for Sysco controlled freight supporting the Sysco Network including all specialty companies and Redistribution Centers. This includes deploying best in-class relationship management strategies, Key Performance Indicators and metrics, and enhanced Carrier Compliance practices.

Responsible for the efficient carrier procurement and relationship management practices of transportation services supporting inbound loads in Sysco’s North American Broadline & Specialty Companies.

Essential Duties/Responsibilities

  • Works closely with carriers to increase their Service Levels and Key Performance Indicators through routine monthly Carrier Scorecard reviews and provides coaching to carrier partners through collaboration to develop strategies for growth and improvement.

  • Carrier Relationship Management- Fosters the development of strong carrier partnerships through consistent communication and regular business reviews with carrier partners

  • Process Management- Collaborates with the Sr. Carrier Development Manager with ad hoc requests, projects, and develops & presents service level data to carriers.

  • Develops high service performing carriers for inbound loads sourced in the U.S. and Canada delivering to Sysco’s North American Broadline & Specialty Companies.

  • Identifies gaps in carrier lane coverage and cost & volume variances via the monthly Savings Tracker, which is produced following sourcing events, to ensure consistent contractual compliance amongst the carrier base and collaborates with the carrier sourcing team to ensure capacity and service standards are met.

  • Facilitates the carrier onboarding process to the FourKites Tracking program and regularly monitors carrier compliance and drives overall improvement.

  • Develops methodology for Carrier Segmentation/Classification and drives continuous improvement with Strategic, Core, Transactional, and Specialty carriers.

  • Carrier Selection & Validation- Responsible for executing new carrier partner onboarding/network removals across Sysco’s North American Broadline & Specialty Companies.

  • Responsible for ensuring Carrier Compliance on Schedule A’s/Contracted lanes.

  • Manages Carrier Contract Compliance of Sysco’s Inbound Transportation Master Service Agreements (MSA) e.g. Contract Amendments and Drop trailer Agreements, etc.

  • Updates/reviews and enforces Sysco Carrier Operational Guidelines.

  • Responsible for ensuring data input accuracy of Rating and Routing Guide Compliance by reviewing the Rating Repository forms that are created by the Carrier Sourcing Team.

  • Acts as an inbound Carrier claims liaison between the Sysco Freight Expense and Claims Management team & the external Carrier Partner.

Job Qualifications

  • Carrier Relationship Management – Demonstrates the ability to use a range of tools and techniques to improve carrier performance. Effectively works with carriers to unlock value from the relationship. Evaluates Carrier Performance Metrics & Tracking, which creates measures and supporting data utilized to determine if the sourcing strategies are meeting their objectives in the most efficient way.

  • Carrier Selection & Contract Management– Identifies and qualifies carriers across multiple modes of transport (e.g.- Full truckload, Less-than-Truckload, Intermodal, etc.) through rigorous criteria and vetting processes and enforces established robust contract agreements

  • Experience working with complex logistics and transportation networks

  • Strong computer skills, including proficiency with MS Excel, Word, and PowerPoint

  • Ability to analyze and disseminate numerical data, and identify and solve problems, by leveraging processes and tools related to cost management and service level metrics.

  • Advanced project management skills are a plus

  • Strong Communication skills (verbal & written), ability to build alignment, lead change, and drive results

  • Strong organizational and planning skills with the ability to work in a dynamic and fluid environment.

  • Carrier management experience with a large shipper is plus.

  • Refrigerated transportation experience is a plus

  • Understands and complies with Sysco Corp. policies, procedures and business conduct, customs, governmental policies, and environmental regulations.

  • Food service or grocery experience is plus

Supervisory Responsibilities

  • None

Education and/or Experience

  • Bachelor’s degree from a four-year college or university is required (Supply Chain/ Logistics or related field is preferred)

  • 5+ years in a supply chain/logistics role preferred (Transportation Procurement Experience preferred)

  • Consideration will be given to non-degreed candidates/associates with equivalent of 10+ years’ experience in supply chain/logistics roles dependent on the previous role(s) and responsibilities.

  • Experience working for a large shipper or carrier

Working Environment

  • Normal office environment

  • Limited travel required (less than 10%)

  • Position will be performed at the Sysco Global Support center in Houston

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel classified.

Upon request for a reasonable accommodation, the company may be able to adjust or excuse one or more of these requirements, depending on the requirements, the essential functions to which it relates, and the proposed accommodation.


For information on Sysco’s Benefits, please visit


COVID-19 Precaution(s):

  • Personal protective equipment and masks provided

  • Temperature screenings

  • Social distancing guidelines in place

  • Sanitizing, disinfecting, and cleaning procedures in place


Sysco is the global leader in foodservice distribution. With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations.

We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.


Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.