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Sysco Senior Director, eCommerce Merchandising - GSC - US in Bellaire, Texas


US6469 Sysco Payroll, Division of Sysco Resources Services, LLC

Zip Code:


Employment Type:

Full Time

Travel Percentage:

Up to 25%

What You'll Do

  • Own and drive the eCommerce business through P&L management, creating and delivering sales plans, forecasting revenue and unit volume for all categories

  • Lead a holistic site merchandising strategy, to drive customer engagement and maximize sales

  • Lead efforts to create a best-in-class product experience on the site, to include inspirational merchandise presentations, simple and intuitive search and category navigation, and clear and accurate product details

  • Collaborate closely with Merchandising leadership on overall strategy and key initiatives

  • Collaborate with the marketing to develop unified GTM plans, develop and manage an online editorial calendar based on corporate merchandising strategies and customer needs

  • Partner with Marketing to define cross-channel linking strategies that optimize clicks to the eCommerce site that result in the best possible site experience and maximized sales

  • Work cross-functionally with marketing, merchandising, supply chain management, finance, tech, etc. to ensure close collaboration on planning and execution

  • Collaborate with eCommerce Experience Design to identify conversion rate optimization opportunities by improving the site journey, site features, product enrichment, photography, digital merchandising, etc.

  • Actively analyze the business through web analytics and report out on the efficacy of strategies to the broader commercial teams.

  • Regularly communicate product sales performance with key stakeholders.

    Who You Are

  • Bachelor’s Degree, Business administration or Retail Merchandising preferred.

  • 10+ years of experience in e-commerce merchandising and online category management

  • Past P&L owner of an eCommerce line of business or business unit

  • Expert level understanding of online merchandising, navigation, search and online customer experience

  • Strong understanding of finance, pricing, supply chain management, and operations

  • Experience with product launch calendaring and managing against deadlines

  • Proficiency in e-commerce platforms, site analytics tools (e.g. Adobe Analytics, Google Analytics), and personalization tools/concepts.

  • Able to work effectively and collaboratively across all departments to meet goals and deadlines.

  • Strong communication and analytical skills

  • Customer-obsessed, focused on building a best-in-class digital experience!


For information on Sysco’s Benefits, please visit


COVID-19 Precaution(s):

  • Personal protective equipment and masks provided

  • Temperature screenings

  • Social distancing guidelines in place

  • Sanitizing, disinfecting, and cleaning procedures in place


Sysco is the global leader in foodservice distribution. With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations.

We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.


Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.