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Sysco Senior Manager, Merchandising Performance Improvement - Corporate - US in Bellaire, Texas


US6469 Sysco Payroll, Division of Sysco Resources Services, LLC

Zip Code:


Minimum Level of Education:

Bachelor’s Degree

Minimum Years of Experience:

7 Years

Employment Type:

Full Time

Travel Percentage:



The Sr. Manager’s primary role, as part of the Category Management Program Office, is to manage a portfolio of Product Categories and lead cross-functional teams through the Category Management process to achieve annual gross profit improvement targets. To achieve this, the Sr. Manager manages the lifecycle of Category Management events within their portfolio working directly with Merchandising. Sr. Directors and Vice Presidents.

Category management events go through Sysco’s 6 step process for direct purchasing, including: Marketing and Customer insights, Assortment Strategy, Strategic Sourcing, and National Execution. This role provides the opportunity to work with leaders in Sysco’s product category teams, sourcing, supply chain, procurement, quality assurance, field merchandising, logistics and sales and marketing. As part of the Category Management team, you will be among the experts that continually refine the Sysco’s Category Management process.

Essential Duties and Responsibilities:

Category Portfolio Management:

  • Plan and manage multiple Category Portfolios to achieve an annual gross profit improvement goal

  • Actively manage Category Management supplier contract lifecycle and contract extension processes

  • Manage the publication of key Category Management reports including category timelines and financial forecasting

  • Lead annual Profit Planning and Forecasting for multiple Category Portfolios

  • Regularly present to and interface with Merchandising Sr. Directors and Vice Presidents to gain alignment for key Category Management and Carrier Sourcing decisions

Plan, manage, and improve the execution of the Category Management and Carrier Freight Sourcing programs:

  • Plan category events and tailor standard activities based on needs of the category

  • Prepare and review event performance with category leaders and establish plans to achieve financial goals

  • Create category performance material and present to senior management

  • Monitor category event activities and resolve critical issues

  • Facilitate execution of CatMan events as needed

  • Support and coach team members in learning the category management process

  • Track and report event progress through the category event lifecycle

  • Prepare teams for contract renewal/extension proposals to senior management

  • Identify and drive improvements to the category management process

  • Provide leadership to cross-functional Category Management teams as the subject matter expert on the end to end Category Management process

Plan, manage, and drive large strategic projects to achieve top priority business goals:

  • Partner with Sr. Directors and Vice Presidents to identify and adjust projects to achieve fiscal goals

  • Lead all phases from opportunity analysis through implementation and benefit realization

  • Establish project objectives, goals, scope, and metrics

  • Create detailed project plans to achieve goals

  • Assess resource needs, onboard team members, and assign work

  • Facilitate workshops and project meetings to resolve risks, issues or scope change

  • Report progress to Sr. Directors and Vice Presidents

Drive development of internal team processes and capability, including:

  • Forecasting and annual planning

  • Event management

  • Continuous improvement methodology

  • Observe team member performance and identify development opportunities

  • Develop learning programs and practical application to grow capabilities

  • Collaborate with department leaders on team member performance

  • Train and mentor fellow team members

  • Train new Sysco Merchandising associates on the Category Management process

  • Provide leadership and direction to Analysts and Senior Analysts


  • Bachelor’s Degree in Supply Chain, Business Administration, Management Information Systems, Industrial Engineering or Finance or equivalent combination of education and experience

  • Master’s Degree preferred


  • Requires 7+ years of progressive Sysco and/or industry relevant experience, or an MBA – emphasis on areas such as Supply Chain, Merchandising, Sourcing, Category Management, Procurement

  • At least 2 years’ experience of team leadership or large, cross functional project leader experience (>15 team members)

  • Strong analytical skillset and experience, both qualitatively and quantitatively.

  • Success in applying quality management, process improvement, problem solving tools and methodologies. Presenting and interacting with senior management and executive teams


  • Sysco Corporate, Shared Services, or Operating Company experience

  • Business process improvement and reengineering practices and methodologies (e.g. DMAIC, Lean Six Sigma, etc.)

  • Prior consulting experience (internal or external)


  • PowerPoint, Excel, Visio and general computer knowledge required

  • Certified in Supply Chain (I.e. CSCP or CPSM) is preferred

  • Certified in Lean Six Sigma and/or Six Sigma Green Belt or higher is preferred

SKILLS & Abilities:

  • Ability to facilitate large, cross functional meetings

  • Excellent presentation and communication skills

  • Communicates ideas clearly and persuasively, adapting style to the situation and audience

  • Actively listens to people’s ideas and asks probing questions to create clarity

  • Identifies and demonstrates an understanding of the expectations of customers (internal and external)

  • Builds strong relationships based on mutual success

  • Collects feedback and responds promptly to issues

  • Ability to organize and manage effective meetings to meet project objectives

  • Team development skills

  • Consulting and coaching skills

  • Ability to create executive level presentations

  • Project management and planning

  • Creative problem-solving skills

  • Ability to interpret and evaluate data and recommend solutions to underperforming business processes

  • Ability to analyze and design business processes

  • Plan and manage work independently

  • Ability to maintain effective relationships from VP to staff level associates

  • Demonstrates curiosity and actively seeks to learn and grow

  • Proactively solicits feedback and acts on it


For information on Sysco’s Benefits, please visit


COVID-19 Precaution(s):

  • Personal protective equipment and masks provided

  • Temperature screenings

  • Social distancing guidelines in place

  • Sanitizing, disinfecting, and cleaning procedures in place


Sysco is the global leader in foodservice distribution. With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations.

We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.


Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.