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Sysco Transportation Operations Associate - Mid Shift in Front Royal, Virginia


US0177 NorthEast Payroll, Division of Sysco Resources Services, LLC

Zip Code:


Minimum Level of Education:

High School or Equivalent

Employment Type:

Full Time

Travel Percentage:



The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors

Pay is a range based on experience


Work Schedule - Sunday - Thursday 2:00pm- 10:00pm

Ensure yard accuracy to maximize warehouse productivity by performing inbound and outbound gate verification activities for truck and automobile traffic into the facility's premises. Operate the Sysco Warehouse Management System (SWMS) and Transportation Management System (TMS) accordingly to support the gate verification activities. Direct all inbound and outbound carriers/drivers and visitors to the proper location at the facility. Perform all duties safely, accurately and meet set productivity goals and expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:

  • Inspect inbound and outbound trailers for significant/noticeable damage, as well as any damage which may be relevant to food safety compliance such as dents, holes, cracked or broken door hinges, etc., seal integrity and reefer unit status (temperature and fuel level). Follow Preferred Work Methods (PWMs) for immediately reporting of any damages, seal discrepancies, low reefer fuel situations and temperature discrepancies.

  • Act as the liaison between the carriers, drivers, contractors and the Sysco facility to ensure all personnel adhere to safety requirements and procedures to maintain a safe and productive working environment.

  • Supports food safety policies, standard operating procedures, and prerequisite food safety control programs that meet legal and quality requirements and industry best practices as defined in our Food Safety Commitment documentation.

  • Report any issues with trailer refrigeration equipment (reefer) immediately to the carrier and/or Sysco management. When possible, resolve reefer issues to avoid loss of product due to temperature abuse (may include turning reefers on and off, priming, reporting low fuel levels or other error codes).

  • Accurately check outbound shipments off the yard using SWMS, verifying correct trailer, seal, and temperature. Complete gate section of Outbound Load Form (OLF) verifying information on the trailer matches the outbound load form, and that the refrigeration unit is set to the correct temperature and is preforming as expected before releasing the driver.

  • Maintain accurate yard data utilizing warehouse management system (SWMS).

  • Utilize Microsoft Teams to add scheduled live outbound shipment trailer and status information in designated Microsoft Teams Log to ensure the warehouse is aware when live drivers are on yard. Communicate assigned dock door to driver at check in if warehouse has already assigned dock door in Microsoft Teams log before driver arrives or call driver down from designated area once warehouse provides dock door.

  • Ensure all paperwork for outbound UUC freight forward has been scanned with the outbound load form for one-way shipments. If paperwork is missing, send email to designated warehouse DLs to request the paperwork.

  • Monitor and maintain the "Pre-Cool" section of the yard. Advise drivers to turn on and set their reefer units as needed.

  • Perform temperature/fuel checks and yard checks on dropped trailers as needed. Scan copies of the temperature checks to SharePoint or the required distribution list.

  • Communicate and work effectively with immediate supervisor and/or lead to identify and resolve all issues arising from yard management activities and help to improve the process and accuracy of the yard management process.

  • Effectively research, track, and resolve (or properly refer) documentation problems and discrepancies to supervisor or as appropriate.

  • Properly record, monitor, and direct placement of drop, one-way, and dedicated trailers in and out of the facility to ensure all standards and compliance criteria are being met.

  • Check inbound shipments in accurately using SWMS, verifying seal number, temperature, and reefer fuel level (if refrigerated shipment).

  • Obtain inbound live drivers names and phone numbers upon check in entering accurate information into the Inbound Log. Send live drivers that are early for their appointments to the OTR lot or destinated area. Call drivers waiting in the OTR lot or designated area when the dock is ready for driver, providing dock door for driver to be unloaded. Check in the live driver using the inbound log and SWMS.

  • For shipments containing hazmat (hazardous materials), verify that the trailer is properly placarded and that the driver has completed and signed the Hazmat Verification Form.

  • Print hazmat BOLs for all RDC outbound carriers verifying hazmat information on BOL matches daily Hazmat list. Scan a copy of hazmat BOLs to the carrier after the driver has signed our copy.

  • Log visitors and contractors that enter and depart through gate houses using the electronic visitor tracking system. Provide visitors who enter the building with a name badge. Check out visitors who exit through the gates.

  • Communicate with Central Warehouse and European Imports inbound delivery information via email and Teams spreadsheets.

  • Communicate with the warehouse to effectively resolve issues, advise of live outbound load status by updating Teams log, initiate trailer swaps as needed, discuss live driver appointments, and obtain doors for possible temperature abuse unloading.

  • Coordinate inbound rail receipts between the railroad and warehouse operations.

  • Communicate with carriers via email and/or phone and advise them of any issues with trailers or ask questions regarding their loaded and empty trailers.

  • Operate/drive company vehicle safely on premises to conduct yard checks, temperature checks, and other duties as assigned.

  • Maintain accurate files and filing systems to include transportation documentation and other miscellaneous documents.

  • Write, accurately type, or enter information into the computer to prepare reports and copy information from one record to another. Proofread records and forms to verify accuracy.

  • Print Outbound BOLs and Outbound Load Forms for One Way Carriers.

  • Retain and sort one copy each of RDC BOLs, Outbound Load Forms, and non RDC BOLs by plan date in order of CS#s as listed on Shipment List to be scanned into Sysco's record retention system.

  • Email copies of drop carrier's inbound BOLs to designated warehouse DL on gate printers.

  • Email inbound pallet BOLs to designated DL on gate printers, scan BOLs to Share Points pallet folder, and retain original copies to be turned in.

  • Responsible for the neatness and cleanliness of assigned work area, accuracy of yard locations, and maintaining safe conditions in travel lanes.

  • Maintain the gate house and surrounding area in a safe and clean condition, including shoveling snow, sweeping, spreading ice melt/salt and absorbent materials as needed.

  • Perform tasks and operate appropriate equipment in a safe and orderly manner to reduce accidents and injuries.

  • Establish and maintain effective communication and coordination with coworkers.

  • Perform other yard management duties as assigned.

  • Ensure guard house computers, office equipment, and RF (radio frequency) equipment are used in a safe and professional manner.

  • Keep equipment and supplies stocked as needed.

  • Ensure guard house equipment is maintained (daily inspection) and clean; report repair or service needs to supervisor to reduce equipment damage.

  • Observe and enforce all safety rules to reduce accidents and injuries.

  • Report any unfixable/unsafe issue to supervisor.

  • Report to work area properly dressed and wearing appropriate personal protective equipment.

  • Understand and comply with all applicable company policies (i.e., attendance, Code of Business Conduct and Ethics, Associate Handbook, etc.).

  • Comply with all applicable State/Federal laws, regulations, and policies (i.e., OSHA, HACCP, etc.).

  • Accept additional responsibilities or special projects as requested. Other duties may be assigned.




To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill set, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Must be at least 18 years of age.

  • Must pass a functional capacity test.

  • Must have basic math and computer skills.

  • Must have excellent written and verbal communication skills.

  • Must have valid driver's license with a safe driving record.

  • Must work independently with minimal supervision and have a strong attention to details.


High school diploma or General Education Diploma (GED) preferred, or one year warehouse, transportation or yard related experience and/or training, or equivalent combination of education and experience. Basic math and computer skills are required. Experience with Microsoft Suite (i.e. Word, Outlook, and Excel) required.


Must have ability to read and comprehend basic instructions, short correspondence, and memos. Ability to read and write simple correspondence. Ability to speak effectively in one-on-one and small group situations. Ability to communicate effectively with co-workers, visitors, and outside contractors.


Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.


Must possess excellent organizational and problem-solving skills. Must be able to effectively interact with different personalities and levels of people. Must be able to work in a proactive manner, address issues, and solve problems by using previous education and experience in identifying appropriate actions.

Must be detail oriented; possess emotional stability and objectivity, and the ability to see problems through to completion. Must have good communication skills and be self-motivated. Must also have the ability to prioritize work to ensure timely task completion.

Must have the ability to apply common sense understanding to carry out instructions and the ability to deal with standardized situations with frequent variables.


No certification needed.


The working conditions and physical demands described are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. An individual should contact his or her supervisor or the Human Resources Department if he or she believes that an accommodation is needed.

While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to stand, walk, bend and twist; walk up and down stairs; use hands to finger, handle or feel; use hands and fingers to operate a computer keyboard and mouse; and reach with hands and arms. The associate must occasionally sit, stoop, kneel, crouch, or crawl. Associate must frequently lift and/or move up to 15 pounds and seldom lift and/or move 15 to 75 pounds. The associate must frequently push/pull with resistance to open, close and latch trailer doors (roll up and barn/swing door styles). Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.


The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Job is performed in a guard house and warehouse operations/transportation yard environment. While performing the duties of this job, the associate is continuously exposed to moving motor vehicles or other mechanical equipment, all types of outside weather conditions (such as temperature, precipitation, and humidity) and vehicle emissions. The noise level in the work environment varies from moderate to loud.


This is a full-time position. The incumbent must have the ability to work a varying schedule which might include shift work (days or nights), weekdays or weekends, and some holidays. Work hours may vary or change based on customer order or departmental requirements.


The position does not require travel.

The above statement reflects the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.


For information on Sysco's Benefits, please visit


Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.


Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.