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Sysco Director, Change Management - GSC - US in Houston, Texas


US6469 Sysco Payroll, Division of Sysco Resources Services, LLC

Zip Code:


Minimum Level of Education:

Bachelor's Degree

Minimum Years of Experience:

5 Years

Employment Type:

Full Time

Travel Percentage:

Position Summary:

The Director, Change Management will play a critical role in building change capability and organizational resiliency in our global organization, coaching business leaders on change management strategies, and providing change management leadership for our global transformation. The director will be able to link practical change management practices to driving project ROI and achieving company strategy. This role will be a thought-leader and advocate for the global Organization Change Management Office.

Primary Responsibilities:

  • Lead the development and implementation of a global change management center of expertise, including strategy, processes, measures, and direct supervision of Change Management experts.

  • Staff change initiatives with internal resources and management of 3rd-party change resources, and collaborate with global business leaders, HR Business Partners, and other internal and external stakeholders to support enterprise-wide initiatives to ensure concrete, practical change management strategies, tools, plans and success measures.

  • Provide direct change management expertise for some of organization's most complex, large-impact initiatives, including assessment and data gathering, executive partnership, build and deploy comprehensive change management plans appropriate for our distributed workforce and matrixed organization, ensuring stakeholder engagement, and cross-functional integrated plans.

  • Build organizational change management capability among global leaders and HRBPs through innovative change approaches, leader development programs, and direct leader influence.

  • Developing business change strategies and executive project-based change deliverables for key initiatives including visioning, stakeholder engagement, change risk and readiness assessment, communications, organizational impact analysis, alignment and transition, and sustainability.

  • Articulating the change, identifying stakeholders, assessing the impact, and communicating to the organization.

  • Proactively identifying potential people risks at a portfolio level and anticipating resistance; developing specific plans to mitigate or address concerns.

  • Developing an actionable and targeted organizational alignment plan for portfolio sponsors and stakeholder management which includes communication, coaching, education and resistance management.

  • Creating and enabling reinforcement mechanisms and celebrations of success.

  • Creating and managing measurement systems to track adoption, utilization and proficiency of individual changes.


Bachelor's or higher Degree in Business, Communications, Leadership, Organizational Behavior, Psychology, Human Resources or related discipline from accredited university.


  • 10+ years of Change Management experience required. Experience as an internal consultant in a corporate environment, a plus.

  • Change Management professional designation or certification (preferred)

  • Lean or Six Sigma certification a plus

  • Experience leading a team of internal or external consultants.

  • Expert level change management practitioner with experience and knowledge of multiple change management methodologies and tools, including change management certification.

  • Experience working in global, highly matrix organizations.

  • Experience leading change for complex, cross-functional, cross-geography change initiatives with significant business impact at an enterprise, global level.

  • Ability to work at a fast pace within a lean environment.

  • Experience leading a variety of types of change programs, not just technology driven change.

  • Ability to leverage PPT to communicate a compelling story.

  • Gravitas; executive presence.

  • Work effectively with stakeholders ranging from the C suite to drivers in the field.

Technical Skills and Abilities:

  • A solid understanding of how people experience change and the psychology of change.

  • Expert knowledge in change management principles and methodologies.

  • Understanding how to apply process changes to change management

  • Exceptional communication skills - both written and verbal.

  • Able to work effectively at all levels in an organization.

  • Excellent active listening skills.

  • Problem solving and root cause identification skills.

  • Strong analytic and decision-making abilities.

  • Must be a team player and able to work with and through others.

  • Ability to influence others and move toward a common vision or goal.

  • Experience with large-scale organizational change effort.

  • Familiarity with project management approaches, tools and phases of the project lifecycle.

  • Complex program, project and change management expertise with a proven record of success.

  • Ability to integrate global, typically complex projects and large initiatives.

  • Demonstrate a balance between a strategic enterprise view, planning high-level work processes, and deploying day-to-day practical change management tactics.


For information on Sysco's Benefits, please visit


COVID-19 Precaution(s):

  • Personal protective equipment and masks provided

  • Temperature screenings

  • Social distancing guidelines in place

  • Sanitizing, disinfecting, and cleaning procedures in place


Sysco is the global leader in foodservice distribution. With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations.

We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.


Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.