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Sysco Manager, Customer and Competitive Intelligence in Houston, Texas


US6469 Sysco Payroll, Division of Sysco Resources Services, LLC

Zip Code:


Minimum Level of Education:

Bachelor’s Degree

Minimum Years of Experience:

3 Years

Employment Type:

Full Time

Travel Percentage:



We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Primary Responsibility

Market Intelligence

  • Develop and manage a work plan to drive new segmentation approaches (market maps) which drive strategic action for the enterprise in all functional areas.

  • Identify and build recommendation for internal and external data sets needed to drive ongoing view of the market map.

  • Develop and support necessary in-market pilots (in collaboration with research and strategy teams) to either prove Sysco’s ability to win in opportunity segments and/or inform what is required to be successful in these segments.

  • Drive economic research to support financial and category planning.

Customer Intelligence

  • Manage customer data and taxonomy work in connection with market map(s).

  • Leverage customer insights and analysis of 3rd party data to determine which customers Sysco should win with over next 3-5 years within target market segments.

  • Provide recommendations on how to win with top customers.

  • Lead development of how customer intelligence can integrate into various functional dashboards.

Competitive Intelligence

  • Support the creation of Sysco’s CI vision and roadmap.

  • Lead project team to develop and implement an integrated competitive intelligence tool, training and process.

  • Manage development of a continuous feedback\listening tool to scale\share MA knowledge (working with research director).

  • Create outside in profit analysis of the competition regardless of ownership.

  • Develop deep and ongoing understanding of competitor's value proposition to inform future Sysco offers.

Minimum Education:

BS/MS degree in Business, Economics, Finance, Accounting, Market research or related field

Required Experience:

3+ years in business strategy, intelligence, marketing, corporate analytics, market research or similar job function

Technical Skills and Abilities:

  • Strong analytic and problem solving skills

  • Strong experience in identifying, understanding and leveraging 3rd party data sets to drive business insights

  • Ability to understand and analyze competitive and customer P&Ls

  • Ability to develop work plans and manage cross functional teams to achieve a common goal

  • Market/Consumer research experience a plus

  • Experience working in the context of a large, complex organization where working across boundaries and leading through influence are critical to success

  • Demonstrated ability to approach problem solving in an “unconventional” way

  • Managing and coaching high-performing, results-oriented associates

  • Strong communication and collaboration skills

  • Analytical ability to work at an abstract level

  • Manger/doer with ability to operate effectively and influence others in a matrix organization

  • Self starter with strong ability to manage and develop team members

  • Professional attitude, service orientation, strong work ethic; superb team player

  • Excels in nebulous environments where the path to address a problem is not always clear or direct

  • Approaches every problem with an outside in perspective first and does not allow the status quo to influence analysis

Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.