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Sysco Senior Director, Marketplace Business Development - GSC - US in Houston, Texas


US6469 Sysco Payroll, Division of Sysco Resources Services, LLC

Zip Code:


Minimum Level of Education:

Bachelor's Degree

Minimum Years of Experience:

10+ Years

Employment Type:

Full Time

Travel Percentage:

Up to 25%


Develop growth strategy and 2+-year strategic plan for our marketplace business segments. Transform the foodservice industry with best-in-class customer innovation.

Lead initiatives to drive acquisition and penetration of third-party sellers.

Lead a business development team, establish a seller pipeline, and enable seller monetization.

  • Lead and manage a team of business developers to achieve team goals and objectives.

  • Establish relationships with potential sellers/suppliers and build partnerships that support mutual growth.

  • Create a pipeline of high margin and high-volume sellers across product categories that are differentiated for Sysco, to ensure accelerated vetting, negotiations, and onboarding to launch on the ecommerce platform.

  • Develop a strategy to commercialize and monetize sellers via advertisements and tactics to create additional revenue streams

Development of seller acquisition roadmap

  • Work closely with the seller and category lead to understand the category onboarding roadmap and prioritization.

  • Define strategy to approach prospective sellers that align to the product assortment and merchandising strategy

Develop seller communication collateral.

  • Design seller pitch guide to develop awareness and industry leading materials to excite potential sellers.

  • Provide oversight on the development of seller requirements and policies related to capabilities, onboarding, fulfillment, seller services and performance by understanding seller profiles and customer needs

Develop programs to ensure compliance and mitigate risks and launch enforcement strategies targeting problems related to high cancellation, late shipment, low quality seller services, and tiering of sellers to ensure good purchasing experiences for customers while balancing the seller experience and support required.

Analyze and evaluate seller product assortment, geographic reach, NPS scores / customer feedback to drive prioritization of seller onboarding.

Collaborate with other functional areas, including FSQA, tax, and customer service, to develop and execute successful seller and product onboarding based on functional requirements

Design account management principles and mechanisms to track, report, and monitor seller performance and health on a weekly basis.

Stay up to date with ecommerce industry trends and best practices, incorporating them into seller onboarding and management strategies.


  • Education Required: MBA (required from a top institution)

  • Education Preferred: Bachelor's degree in Business; MBA


  • 13+ years of relevant experience (consulting experience and digital / ecommerce strategy experience)

  • Strong knowledge and experience in the foodservice industry or related industries (preferably B2B spaces)

  • Experience in business development roles on digital marketplaces / platforms and the ability to be a strong leader managing a team of business developers and account managers.

  • Strong understanding of the foodservice market and the ability to enable digital initiatives.

  • Demonstrated success in strategic and operational roles within marketplace seller acquisition and onboarding.

  • Strong leadership, executive communication, and interpersonal skills

  • Experience with digital marketplaces, including key trends, challenges, and opportunities.

  • Understanding of system architecture / technology infrastructure to successfully deliver a digital marketplace.

  • Proven ability to build and maintain strong relationships with key stakeholders (sellers, internal functions, etc.)

  • Willingness to travel as needed to attend events for seller identification and scoping


  • Leadership position in marketplace strategy and operations, merchandizing, sourcing, procurement


  • Strong knowledge of ecommerce platforms, seller onboarding processes, and seller management best practices.

  • Experience with working for or building a digital marketplace and scaling to drive profitable growth.

  • Excellent leadership skills to effectively manage a team to meet organizational goals and targets.

  • Demonstrated success in building relationships with third party sellers, providing excellent customer service, and driving revenue growth. Excellent analytical skills with the ability to analyze data and make data-driven decisions.

  • Strong executive communication, presentation, and influencing capabilities, with the ability to effectively communicate with internal and external stakeholders.

  • Focus on execution and ability to drive outcomes.

  • Understanding of system architecture / technology infrastructure to successfully deliver a digital marketplace.

  • Ability to work in a fast-paced environment and manage multiple projects simultaneously.

  • Ability to develop account management and business development principles for a new digital initiative.

  • Highly organized, detail-oriented, and able to prioritize tasks effectively.

  • Experience with project management tools and software (good to have)


  • Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.


For information on Sysco's Benefits, please visit


Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.


Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.