Sysco Corp Sr Mgr, MAIS in Houston, Texas

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Company: CORP Enclave

Location: US-TX-Houston

Zip Code: 77077

Minimum Level of Education: Bachelor's Degree

Minimum Years of Experience: 5

Position Type: Exempt

Travel Percentage: 0

More information about this job:


At Sysco, we offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We are looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why good things really do come from Sysco.


The MAIS Sr. Manager - Infrastructure is responsible for executing the projects relating to the deployment, foldout or establishment of enterprise systems; managing business transfer activities for existing broadline and specialty companies, as well as integrating new acquisitions onto the Sysco technical platform.


  • Direct daily activities of MAIS technical and functional analysts

  • Manage specific job processes/projects as determined by leadership

  • Lead cross-functional support team during project activities within the SAP or SUS environment

  • Ensure onsite resources are scheduled to provide adequate and staffing coverage and support for cutover events

  • Direct daily support activities of indirect team resources

  • Facilitate the execution and support of deployment/foldout/transfer activities for all functional areas across the OpCo and BT

  • Review cutover/transfer execution and readiness plans (CEP, CRP, TEP, TRP) and associated collateral materials

  • Build relationships with OpCo Super Users and functional leads

  • Lead debriefs for the onsite team

  • Provide status updates to BT and business leadership

  • Assist team in escalating defects, issues, and incidents

  • Coordinate issue resolution

  • Identify OpCo associate knowledge gaps

  • Facilitate and organize additional coaching/training activities for OpCo associates

  • Facilitate lessons learned for each phase of the project

  • Other activities as deemed necessary and directed by BT Leadership


  • Leadership and Initiative

  • Takes the initiative to suggest and implement ongoing improvements in own and others’ work as appropriate

  • Viewed as an inspirational leader by others (creates “followership” among others)

  • Anticipates issues and proactively works to address them

  • Motivation and Commitment

  • Self-starter

  • Motivated by the desire to have an impact

  • Highly committed to exceeding expectations and continuous improvement

  • High energy level

  • Strong personal work ethic

  • Flexibility

  • Willing and able to take on various types of work as directed by the Business Architect and by the Director, Business Process Management

  • Good fit with Sysco corporate culture

  • Ability to adapt to different management, communication, and delivery styles (as needed) for different situations

  • Highly flexible and adaptable to shifting priorities

  • Personal resilience

  • Willing and able to “put a stake in the ground” to defend well-founded positions, even if they are counter to conventional wisdom

  • Willing and able to take measured risks

  • Thrives/ succeeds in fast-paced, dynamic business environment

  • Reliability

  • Integrity and ethics

  • Judgment

  • Exhibits exceptional teamwork skills—works well with both direct and indirect team


  • Bachelor’s degree required in a related field; Master’s degree or MBA preferred (For internal associates, equivalent years of experience in lieu of degree)


  • Minimum of 12 years of professional experience

Preferred Experience:

  • Experience in a business process design role (or other similar) with large (e.g. $10M - $20M) business change initiatives that include design, documentation and optimization of enterprise level business solutions (i.e. people, process, technology)

  • 5 years’ experience in application and infrastructure of technology integration including: collaboration tools, networks, servers, end user devices, data migration, and potential acquisition infrastructure due diligence.

  • 12+ years’ of overall IT (or related area) work experience.

  • 5+ years’ leading teams in functional or related areas.

  • 5+ years’ experience in program management in both large and small-scale projects is an advantage.

  • Advanced skills in Microsoft Word, Access, Project, and advanced Excel data manipulation and formatting.


  • Process teams: earnings optimization, procurement, sales, human resources and finance

  • Support teams: Including, but not limited to business intelligence, master data management, BT, information conversion, organizational effectiveness, basis, deployment, TECH-400, TECH-AIX

  • Operating company local teams – leadership and associates


  • Self-motivated and ability to apply good judgment and decision-making skills.

  • Strong professionalism and interpersonal skills.

  • Ability to quickly build trusted relationship with OpCo resources and support teams

  • Ability to present ideas in user-friendly language to non-technical staff and end users.

  • Ability to build and maintain effective working relationships with all levels of management and staff.

  • Ability to research functional process matters such as similar issues that other companies might be dealing with, potential vendors who might provide products and/or services that could address a specific need, etc.

  • Strong analytical and problem solving skills.

  • Ability to work in a fast-paced environment while managing associated stress.

  • Flexible; readily accepts new changes; open to new ideas.

  • Possession of positive attitude.

  • Demonstrated ability to deliver against deadlines and produce high quality results (accuracy, thoroughness in the deliverables they are producing)

  • Ability to work independently and manage multiple task assignments

  • Ability to speak to all cutover activity process threads, such as conversion data validation

  • Ability to provide continuous training to end users regarding system or process changes

  • Ability to present in formal or informal settings including presenting to OpCo leadership

  • Ability to identify key stakeholders in business process across OpCo, Corp, SBS

  • Ability to achieve timely deadlines


• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.


  • Must be able to travel to Sysco facilities or operating company locations.

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

  • The noise level in the work environment is usually moderate.

NOTICE: The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that these are the only tasks to be performed by the employee in this job. He or she will be required to follow any other instructions and to perform any other job related duties requested by his or her supervisor.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

This job description supersedes prior job descriptions.

Applicants must be currently authorized to work in the United States.

Sysco is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Employment Type: Full Time