Sysco Key Account Representative - USBL - US in Metairie, Louisiana
US0023 Sysco New Orleans (Division of USA II)
Minimum Level of Education:
High School or Equivalent
Minimum Years of Experience:
This is a sales position responsible for promoting the company’s products and services and building relationships with new and existing high influence Local Contract Customer accounts. The primary focus is to help Sysco customers succeed while achieving sales and profit goals established by the company. This role is a hybrid position requiring the skillsets of both a Marketing Associate and Account Executive. It is aimed at handling accounts that should be managed inside but are higher touch than business traditionally managed by an Account Executive.
Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory
Research customer business needs and develops a mix of products and services to meet these needs
Evaluate market trends and recommend products to customers based on business needs and goals
Offer value-added services to Customers as needed to help support growth and customer loyalty
Be informed of market conditions, product innovations, competitor products, prices, and sales
Share information and knowledge with customers as part of a value-added service
Answer customer’s questions about products, prices, availability, and product uses
Provide product information and practical training to customer personnel
Manage deliveries to the routing schedule published by the transportation department
Troubleshoot any problems that occur during the order process (i.e.: out of stocks, special order, low inventory)
Participate in ongoing training sessions
Participate in company functions, customer visits, and customer events
Attends and participates in general sales and district meetings
Review and analyze daily and weekly reports such as special order requests, customer bid files, and sales/gross profit margin data
Actively utilizes Sysco proprietary CRM tool for planning and forecasting for sales growth and maintaining updated customer files and profiles
Utilize Sysco business tools such as menu analysis and online sale tracking and communications
Perform administrative duties, such as maintaining sales records, processing credits and pick up request, prepare sales quotes and menu suggestions and filing reports
Understand Customer contracts and track compliance mutually
Track expiring contracts and participate in the building of a new Master Distribution Agreement
Communicate effectively with other Sysco Operating Companies & Specialty Companies servicing Customers to maximize Customer experience (i.e. new location openings, order guide changes, limited time offers, etc.)
Other duties as may be assigned
High school diploma or GED required
1 to 5 years of business to business sales experience or food service management experience
Bachelor’s degree in a related field
5+ years foodservice sales and/or restaurant management
Abilities and Skills:
Ability to have and demonstrate basic business and restaurant operations acumen to manage Customers with multiple units
Ability to influence key stakeholders across Operating Companies servicing Customers
Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures
Ability to understand and interpret customer concerns
Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth
Ability to properly plan and execute business plans
Demonstrated skills in the area of consultative selling, prospecting, networking, and negotiations
Ability to effectively present information and products to customers
Excellent organizational and project management skills
Ability to express information in terms of profit and loss, food cost and expense ratio
Ability to solve practical problems
Knowledge of Microsoft spreadsheet word processing software
Capable of working with peers and associates from other departments
Ability to prioritize and multi-task
Proactive, self-directed, with the ability to structure a weekly schedule to be successful
To be successful in this position, the individual performing the duties must successfully demonstrate all the individual Framework competencies of this position
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.
This positions will require regular travel utilizing personal vehicle and may result in longs periods of sitting.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
If working remote, must have required software to ensure timely communications and have a dedicated workspace free of any distractions and participate in conference calls in a business-friendly environment.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.
The noise level in the work environment is usually moderate.
This position may require evening and weekend work depending on customer needs
NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the employee in this job. The employee will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor.
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop the job description will be reviewed and subject to changes of business necessity.
In the coming weeks, you will receive information in the mail confirming your benefits eligibility and the enrollment process. In the meantime, you may visit https://syscobenefits.com/ to learn more.
HOW WE PROTECT OUR ASSOCIATES
Personal protective equipment and masks provided
Social distancing guidelines in place
Sanitizing, disinfecting, and cleaning procedures in place
Sysco is the global leader in foodservice distribution. With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations.
We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States.
We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.