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Sysco CMU Business Develop Specialist in Philadelphia, Pennsylvania


US1319 European Imports, Inc.

Zip Code:


Minimum Level of Education:

High School or Equivalent

Minimum Years of Experience:

10+ Years

Employment Type:

Full Time

Travel Percentage:

Up to 75%


This position is responsible for promoting the company’s products and services to CMU (corporate multi-unit) accounts and for building relationships with the CMU (corporate multi-unit) team. The main focus is to help Sysco customers succeed while achieving sales and profit goals established by the company.


  • Increase Share of Wallet with existing customers via Face-time with Customer to identify customer desires/goals, evaluate market trends and recommend products to customers

  • Work with specialists/brokers for product ideation; share information and knowledge with customers as part of value-added service

  • Answer customer’s questions about products, prices, availability, and product use

  • Provide product information and practical training to customer personnel

  • Day to Day contact for Customer: Customer & Order Inquiries, Manage Customers to MDA (master data agreement) Compliance & Ensure Customer Satisfaction

  • Buildout customer call plan and execute against company expectations

  • Serve as a liaison between the Sysco CMU (corporate multi-unit) team and CMU (corporate multi-unit) accounts.

  • Close CMU (corporate multi-unit) sales when the Sysco CMU (corporate multi-unit) sales team introduces opportunities.

  • Maintain a personal prospect list of accounts that are agreed upon with the Director and that are called on regularly.

  • Maintain a performance worksheet that details strategies and tasks to be implemented weekly to close accounts.

  • Communicate with merchandising regarding new item needs.

  • Prepare presentations and proposals as needed.

  • Work with Merchandising to acquire appropriate deals and pricing for potential customers.

  • Provide weekly updates to Senior Sales Management on progress.

  • Develop relationships with the RVPs and the entire CMU (corporate multi-unit) team.

  • Maintain ongoing conversations with each team to ensure one Sysco approach, while diligently working to make European Imports an easier for the CMU (corporate multi-unit) team to do business with

  • Develop a sales deck for CMU (corporate multi-unit) team to easily offer the European Imports portfolio to CMU customers

  • Adhere to all applicable GMP (Good Manufacturing Practice), personal hygiene, and SQF (Safe Quality Food) policies and procedures as described in the European Imports – Sysco Food Safety Training Manual

  • Identifies opportunities and takes action to build strategic relationships across departments or teams to help achieve business goals.

  • Perform other duties as needed.


  • High school diploma or equivalent, valid driver’s license with a driving record that meets company insurability standards.

  • Bachelor’s degree in Business, Sales, Marketing, Hospitality or Culinary Arts preferred.


  • 7 – 10 years of prior foodservice sales, B2B experience, restaurant management or culinary background

  • Preferred: Demonstrated experience with and working knowledge of Sysco customers and sales support best practices

Professional Skills

  • Demonstrates good oral and written communication skills.

  • Conveys information and ideas through a variety of media to individuals or groups in an engaging manner that helps audiences understand and retain the message.

  • Makes customers and their needs a primary focus of action; develops and sustains productive customer relationships.

  • Monitors the results of delegations, assignments, or projects, considering the skills, knowledge, and experience of the assigned individual and the characteristics of the assignment or project.

  • Establishes clear courses of actions for self and others to ensure that work is completed efficiently.

  • Effectively communicates changes and progress.

  • Knowledge of marketing principles, product lines, ordering procedures, and credit terms

  • Familiarization with customer service activities, inter-departmental communications, and general finance concepts

  • Ability to manage end to end initiatives through challenging deadlines

  • Excellent organizational and project management skills, including the ability to service multiple customers simultaneously; Able to thrive in a fast-paced work environment

  • Expert in Microsoft Suite of applications (Word, Excel, PPT, etc.)

  • Stay current on existing and new Sysco technologies (i.e. My Sysco Reporting, e-Commerce capabilities, etc.) to ensure customers have the latest information.

  • Ability to sell, ability to multi-task, familiarity with customer service activities and interdepartmental and cross-departmental communications, effectively present information, problem solver

Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

  • Regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear.

  • Frequently required to sit and reach with hands and arms.

  • Must occasionally lift and/or move up to 20 pounds.

  • Ability to travel 75% of the time

Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

  • The noise level in the work environment is usually moderate.


Candidates who start work in the months of May, June, July, August and September 2021 may be eligible for medical and prescription drug plan coverage effective on their date of hire*. Standard eligibility rules and timelines apply to all other Sysco benefits, including additional healthcare benefits options, retirement benefits, vacation, and paid sick leave. Please visit to view additional benefits information. *Exceptions/exclusions may apply


COVID-19 Precaution(s):

  • Personal protective equipment and masks provided

  • Temperature screenings

  • Social distancing guidelines in place

  • Sanitizing, disinfecting, and cleaning procedures in place


Sysco is the global leader in foodservice distribution. With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations.

We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.


Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.