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Sysco Communications Manager-Technology - GSC - US in West University Place, Texas


US6469 Sysco Payroll, Division of Sysco Resources Services, LLC

Zip Code:


Minimum Level of Education:

Bachelor’s Degree

Minimum Years of Experience:

5 Years

Employment Type:

Full Time

Travel Percentage:


Position Summary

  • Serve as the communications lead for the assigned function(s) and the respective leadership, supporting both internal- and external-facing needs. Design and execute communication strategies, plans and approaches for the assigned function(s), associated programs and initiatives. Deliver compelling and aligned messaging and ensure stakeholders are informed, inspired and engaged.

  • Manage all related communications channels, including portal, video, social media, SharePoint and email as it relates to the assigned organization(s). Drive continuous improvement in all functional communications processes. Work closely with function’s leadership to develop communication approach and execute upon it for their various stakeholders.

  • Work and coordinate cross-functionally to support the strategic communications and change management needs of assigned organizations and leadership.

  • Support major project initiatives from both a strategic communications and tactical implementation perspective.

  • Engage as member of the Corporate Communications team to support aligned and coordinated targeted and enterprise-wide communications. Contribute to the overall team through best practice-sharing and ideas for continuous improvement. Participate in department meetings and support various events and activities.

Essential Functions/Duties and Responsibilities:

  • Lead the development of the global Technology organization’s strategic communications plans and manage the tactical delivery of high-profile communications for the function, including internal, external, and leader communications and public/media relations, to support the company's business and transformation priorities. This individual will have specific accountability for leadership messages and presentations, organizational announcements, video scripts, and other materials as needed.

  • Provide strategic counsel to a wide variety of business stakeholders on aligning individual communications to the broader, program- or enterprise-level strategy.

  • Continuously and actively manage close, collaborative relationships with a broad range of internal partners including USFS/USBL, International, Marketing, Merchandising, HR, Operations, Finance, Executive Leadership, Change Management, among others.

  • Oversee communications plans, messaging, and narrative support. Prepare speeches, talking points, etc. as needed for internal and external communication.

  • Work collaboratively with a social media manager to create social media activities when appropriate to build an engaged community of followers across the company.

  • Work collaboratively with Marketing to create and deliver targeted, impactful messaging and communications in support of programs, campaigns, and initiatives.

  • Serve as point of contact for Technology-oriented communications requests and counsels on the right outcome for the business vs. facilitation of request.

  • Help support and drive organizational, functional, and business change agendas.

  • Demonstrate a strong understanding of marketing and communications KPIs, measurement, and reporting focused on business results.

  • Manage the review and approval process for Technology communications materials

  • Determine when language translation of materials is appropriate and coordinate with the translation agency.

  • Drive associate awareness, alignment, and action to support functional goals and priorities as well as company vision, purpose, values, strategy, and initiatives.

  • Build engagement among associates and leaders in a manner that builds trust, inspires teamwork, and gets business results.

  • Build appropriate Sysco business acumen to be able to develop appropriate approaches and counsel.

  • Find and share relevant news on The Dish and all appropriate channels.

  • Ensure message alignment with overall Sysco strategy, purpose, and culture.

People/Relationship Management

  • Serve as a trusted advisor and business partner for assigned functional leadership and their respective organizations.

  • Demonstrate a strong customer and service mindset

  • Establish a level of trust and credibility to be able to influence and coach leaders

  • Always demonstrate a high degree of diplomacy and professionalism, especially in high-pressure situations or regarding confidential or sensitive information.

  • Be skilled in active listening and be highly perceptive of situational awareness.

  • Build and manage relationships with Communications team members, business and functional leads and other critical stakeholders to promote the strategic agenda, identify communications opportunities, and foster collaboration and mutual support.

  • Demonstrate ability to work with across multiple organizational and geographical lines.

  • Demonstrate ability to work independently, manage up as appropriate and engage resources as required.

  • Manage outside vendors as required (for graphics, video and event production, etc.)

  • Demonstrate and role model the Sysco Values.

    Content Development/Editorial

  • Design and develop content for various mediums to achieve communication strategies and objectives.

  • Translate Technology leadership messages into communications that are clear and appropriate for all levels of associates.

  • Ensure a robust, consistent flow of Technology content for Technology and enterprise channels and enterprise editorial calendar.

  • Responsible for ensuring relevance, consistency, integration, alignment, and appropriate timing of messages across the Technology organization or enterprise, where appropriate.

  • Manage Technology content for the company intranet and other communications platforms.

  • Manage the Technology-specific portion of Sysco to Go and associated content


  • Support the planning and execution of large-scale Technology events where appropriate, including town halls, monthly leadership meetings, Directors Councils, etc. This includes concept development, messaging, materials development, event logistics, and onsite support as needed.

Required Minimum Education/Experience:

  • Minimum of 5-7 years of experience in Communications

  • BA or BS in Communications, Journalism, English. Marketing or another applicable field

  • Outstanding written and oral communication skills, presentation development, editing and proofreading skills

  • Ability to learn/build necessary Sysco business acumen

  • Ability to learn/build competencies with Sysco technology tools. High-level proficiency in Microsoft Suite (Word, PowerPoint, Excel, Publisher); proficiency in Adobe Creative Suite (Acrobat, In Design, Illustrator, Photoshop, and Premier/After Effects) preferred.

  • Ability to prioritize and handle multiple assignments from conception to completion on deadline with minimal supervision; excellent attention to detail

  • Experience with internal and/or external communications program including planning, execution and measurement

  • Experience with creative process and applicable tools to design appropriate visuals and collateral (presentations, graphics, videos, etc.) for effective message delivery

  • Able to define success criteria, identify project risks, opportunities and core stakeholders

  • Ability to work cross functionally to drive consensus and alignment

  • Exceptional interpersonal skills, a focused listener able to work quickly, thoughtfully and collaboratively with different personalities

Physical Demands

  • While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.

Work Environment

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.

  • This position can be performed from the corporate facility.

  • Must be able to do limited travel to Sysco facilities or operating companies.


  • Based in Houston


For information on Sysco’s Benefits, please visit


COVID-19 Precaution(s):

  • Personal protective equipment and masks provided

  • Temperature screenings

  • Social distancing guidelines in place

  • Sanitizing, disinfecting, and cleaning procedures in place


Sysco is the global leader in foodservice distribution. With over 57,000 associates and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations.

We offer our associates the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.


Applicants must be currently authorized to work in the United States.

We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.